Built for Regional Center-Vendored Providers

Less paperwork. Less stress.More time for your residents.

An easier way to manage your Regional Center care home.

COALA keeps resident files, staff records, trainings, and important due dates organized in one place—so you can spend less time searching through binders and more time focused on care.

Simple to use. Easy to learn. Built for Regional Center-vendored residential homes.

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Overwhelmed koala mascot sitting on a stack of compliance binders
COALA mascot stressed and drowning in stacks of compliance binders
THE CHALLENGE

From Resident Files to Compliance Deadlines—There's a Lot to Keep Up With.

Residential providers serving individuals with intellectual and developmental disabilities face an overwhelming administrative load that pulls focus away from care.

Scattered records

Resident and staff files spread across binders, drives, and systems.

Outdated documentation

Hard to keep forms, care plans, and assessments current.

Missed deadlines

Certifications, licenses, and required forms expire unnoticed.

Review readiness

Regional Center and licensing reviews cause last-minute scrambles.

Staff management gaps

Schedules, training, medical clearances, and personnel files are hard to track.

Daily documentation burden

MAR, incident reports, and emergency prep consume precious hours.

Hidden compliance gaps

Missing or expired documents become violations before they're caught.

Admin overload

Too much time on paperwork instead of supporting residents.

THE SOLUTION

One platform that replacesa wall of binders

COALA Residential brings your entire operation into a single, secure digital workspace — built specifically for Regional Center-vendored care homes. Everything organized, nothing forgotten, always review-ready.

One centralized hub for every resident and staff file
Automatic alerts before certifications and documents expire
Organized digital records ready for any review
Clear dashboards showing exactly what's missing
Explore the platform features
COALA platform dashboard on a laptop
PLATFORM FEATURES

Everything your care home needs, in one place

Powerful tools designed specifically for residential providers — so nothing falls through the cracks.

Resident & Staff File Management

Centralize every record, form, and document in organized digital files accessible from any device.

Compliance Alerts & Reminders

Automatic notifications before certifications, licenses, and required documents expire.

Staff Scheduling & Documentation

Plan shifts, track hours, and keep personnel records current and audit-ready.

DSP Portal Access

Direct support professionals get their own portal to view schedules and complete documentation.

Medication & MAR Management

Digital medication administration records that reduce errors and streamline tracking.

Incident Reporting

Document incidents quickly with structured forms and automatic follow-up workflows.

Emergency Preparedness Tools

Track drills, emergency plans, and readiness requirements in one organized place.

HCBS Compliance Resources

Built-in resources and tracking to help meet Home and Community-Based Services standards.

Training & CEU Tracking

Monitor staff training completion and continuing education units with automatic alerts.

Quality Assurance & Evaluation

Run QA reviews and evaluations with clear views into what needs attention.

Secure Document Uploads

Upload and organize records safely with enterprise-grade security and access controls.

Reports, Dashboards & Notifications

Operational oversight with real-time dashboards, reports, and smart notifications.

HOW COALA SAVES TIME

Reclaim your time. Strengthen your compliance.

COALA reduces administrative burden so your team can focus on what matters most — the people you support.

10+

hours saved per week on admin work

100%

of key documents in one platform

0

more expired certifications missed

Less paperwork, more care

Replace hours of manual filing and form-filling with organized digital records and templates.

Find what's missing — fast

Dashboards instantly surface expired or incomplete documents before they become compliance issues.

Always review-ready

Walk into any Regional Center or licensing review with confidence and complete, organized files.

See exactly where your time goes — and get it back.
WHO COALA IS FOR

Designed for every kind of residential provider

Whether you run a single home or a multi-site organization, COALA adapts to your environment.

Adult Residential Facilities (ARF)

Comprehensive tools for licensed adult care environments serving individuals with developmental disabilities.

Residential Care Facilities (RCFE)

Specialized features for elderly care including medication tracking, family communication, and compliance.

Group Homes & Support Homes

Flexible tools that scale to smaller residential settings while keeping every record organized.

Multi-Home Organizations

Centralized oversight across multiple facilities with multi-home dashboards and reporting.

JOIN THE LIST

Get COALA news, offers & early access

Be the first to hear about platform updates, special offers, discount coupons, and early-access opportunities.

  • Platform updates & new features
  • Special offers & discount coupons
  • Early-access opportunities

We respect your privacy. Your information will not be sold or shared with third parties.

Ready to transform your care home?

Explore transparent pricing plans and subscribe to COALA Residential today. Start your 30-day free trial — no credit card required.

30-day free trial
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Dedicated onboarding
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In-Person COALA Onboarding

Want Help Getting COALA Set Up?We'll Come to You.

Prefer having someone walk you through COALA in person? A COALA Onboarding Specialist can come directly to your care home to help you get comfortable with the platform, answer your questions, and get your home started.

Whether you just want help learning the basics, need hands-on assistance setting up your files, or would rather have us do most of the initial setup for you, choose the option that works best for your home.

What's included

Quick Start

$199

Up to 2 Hours

Most Popular

COALA Setup Plus

$449

Up to 5 Hours

We Set It Up For You

Done-For-You Setup

$799

Full-Day Visit

In-person visit durationUp to 2 hoursUp to 5 hoursFull-day visit
Platform walkthrough
Care home setup assistanceBasicAccount setupFull setup
Resident file helpUp to 1 fileHands-on entryProfile + migration
Staff file helpUp to 1 fileHands-on entryProfile + migration
Document upload & organizationLearn howHelp with priority docsMigration of priority docs
Compliance tools review
Staff trained on future records
Document migration (paper/digital)
Enter expiration & renewal dates
Organize files into COALA sections
Post-setup walkthrough
Questions & support throughout
Schedule My Quick Start Help Me Get Set Up Set Up COALA For Me

Need More Help?

Additional onsite setup or file migration assistance is available for $95 per hour.

Additional time is billed in 30-minute increments.

Request Additional Help

Have More Than One Home?

Each onboarding package applies to one licensed residential care home/location. Providers operating multiple homes can request bundled onboarding pricing.

You don't have to be good with technology to use COALA.

We can help you every step of the way — from your first login to a fully organized, audit-ready care home.

In-person onboarding is an optional add-on service and is subject to scheduling and service-area availability. An active COALA subscription is required.